customer Care

how can we help?

At BUILT we consider our customers our friends. Like a friend we'd love to hear from you. If you have any questions or concerns regarding your recent BUILT purchase please feel free to contact us. A customer care team member will be available to happily assist you.

If you require more urgent assistance, wish to place an order or speak to a customer service advisor directly please call 1.844.BUILTNY.

Our hours are Monday- Friday, 9am to 7pm. 12/22 and 12/29, 9am to 3pm. Closed 12/25 and 1/1.

URGENT ASSISTANCE

If you require more urgent assistance, wish to place an order or speak to a customer service advisor, please call:

1.844.BUILTNY
Monday-Friday, 9:00 am to 7:00 pm ET. 12/22 and 12/29 9:00 am to 3:00 pm ET. 12/25 and 1/1, Closed.