Customer Care

CREATING AN ACCOUNT

Creating an account on www.builtny.com is easy. Simply click sign up, and you will be prompted to create a log in and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive e-mails about your order.

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ACCOUNT BENEFITS

You can improve your shopping experience by creating an account and taking advantage of these great benefits:

News and Exclusive Offers
Sign up to receive e-mail updates on special promotions, sales alerts, new product announcements, and gift ideas.

Order History
Receive important information regarding your order and the capability to track your order up to the moment it arrives.

Faster Checkout
Save your billing and shipping information to make it easier to find and buy your favorite stuff.

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MANAGING AN ACCOUNT

It’s easy to change your account information online at any time. Simply click log in, then enter your log in and password. Once you’ve logged in, click the "Edit Your Account" link in the upper right corner of the website to make any changes to your saved account information.

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FORGOT YOUR PASSWORD

If you have forgotten your log in or password, click here and follow the "I forgot my username and/or password" link.

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